My USC Sumter

Student Services Program Coordinator II (Student Success Coach – 2 positions), Band 5, USC Sumter. Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Master’s degree in Higher Education Administration, Counseling, Education, Social Work, or related field and two years of relevant experience in college-level coaching, advising, and/or student advocacy preferred.

The student success coach supports students from the time of enrollment through graduation. This position is responsible for executing success coaching techniques and strategies, which encompasses providing personalized guidance to implementing a scaled set of interventions for enhancing student success and increasing persistence, retention, and graduation. The student success coach provides exceptional customer service at all times. Must have knowledge of best practices for student retention, student success, and student development theories., experience in academic and/or life coaching, providing direction and guidance to students. Requires the ability to connect and build a trusting relationship with students, work independently and with colleagues in a team effort, work in a fast-paced environment, respond well under pressure, and adapt to change, meet deadlines and prioritize simultaneous work assignments; active listening and problem-solving skills, exceptional oral and written communication skills and experience with using multiple types of technologies, including student information systems and CRMs. Minimum Salary: $45,133.

The University of South Carolina requires individuals to apply online for all job vacancies. You may access the USC Jobs Online Employment site at https://uscjobs.sc.edu. As part of the online process, a cover letter, resume, copies of all college transcripts and list of three references must be attached to the online application form. If you have any questions about the application procedures, please call (803) 938-3721. Review of applications will begin immediately and continue until the position is filled. The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.